05/03 – Normal Service Resumes

EI are back in the game! Apologies to those customers with orders from Friday. We are shipping as normal today. Please be aware that there are some parts of the UK still affected, and DPD are working round the clock to clear the backlog. More information from DPD below:

5 March 2018
Weather Impact update
Further to yesterday’s note I write to give you an update on our current operational situation.
Snow and severe weather continue to impact certain parts of the country while other areas have now returned to normal.
We ran a successful Sunday operation yesterday and reduced our national backlog to around 30% of our current off-peak capacity.
Regarding the backlog in Scotland we estimate that this may take us towards the end of the week as weather conditions still remain challenging in a number of areas.
We are pleased to confirm our collections service is operating as normal.
We are also please to confirm DPD Ireland has reopened but has a significant backlog, which will take several days to clear.
You will be aware that we are doing everything possible to minimise the disruption, but in all depots that are impacted we are currently unable to guarantee Premium Services (before 10:30, before noon) and therefore we still recommend you remove this option for your customers.
As of 09:00 today our network status is as follows:
Key:
Partial Operation means 10-15% of parcels affected
Limited Operation means 15 –40% of parcels affected
Substantial Impact Operation over 40% of parcels affected
Southern Network
Dartford Depot. Limited impact, 1 day delay expected.
Bournemouth Depot. Limited impact, 1 day delay expected.
Central and South West Network
Gloucester Depot. Partial impact, 1 day delay expected.
Oldbury Depot. Partial impact, 1 day delay expected.
Smethwick Depot. Partial impact, 1 day delay expected.
Snetterton Depot. Substantial impact, 2 days delay expected.
Exeter Depot. Limited impact, 1 day delay expected.
Cardiff Depot. Substantial Impact, 1 day delay expected.
Bridgwater Depot. Partial Impact, 1 day delay expected
Bristol Depot. Substantial Impact, 1 day delay expected.

Northern Network
Edinburgh Depot. Substantial impact, 3 days delay expected.
Tannochside Depot. Substantial impact, 3 days delay expected.
Glasgow Depot. Substantial impact, 2 days delay expected.
Aberdeen Depot. Substantial impact, 2 days delay expected.
Dundee Depot. Substantial impact, 1 day delay expected.
Newcastle Depot. Limited operation, 1 day delay expected.
Durham Depot. Substantial impact, 2 days delay expected.
Carlisle Depot. Substantial Impact, 1 day delay expected.
Leeds Depot. Substantial impact, 1 day delay expected.
Lincoln Depot. Limited Operation, 1 day delay expected.
We will continue to provide you with daily updates throughout this week until we have
fully resumed our normal service.
To view the specific postcodes referred to above pleased click here

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